0800 121 4765


Call or search on-line for help and support from the UK maritime charity sector

Our privacy policy

This privacy policy sets out the data processing practices of the Merchant Navy Welfare Board (MNWB) for personal information in electronic and manual form. If you have any requests concerning your personal information or any queries regarding these practices, please contact the Data Protection Officer.

Please note that you do not have to provide personal information in order to use most of this website. However, if you wish to use certain services such as the ability to send us your questions and comments and receive assistance from our constituent member charities, you will need to provide certain personal information.

By using the MNWB Seafarers Support website, social media pages or providing your information you consent to our collection and use of the information you provide in the way(s) set out in this policy. If you do not agree to this policy please do not use our site, social media pages or services.

We may make changes to this policy from time to time. If we do so, we will post the changes on this page and they will apply from the time we post them. This policy was last updated on 30 April 2017.

What is personal data?

Personal data is information that can be used to help identify an individual, such as name, address, phone number or email address.

The policy in brief

It’s important that you read the full policy to understand what information we hold, how we may use it, and what your rights are – but if you don’t have time to read it all now, here’s a quick summary:

These are the basics, but you can read the full policy (below).

The Full Policy

This policy applies to the Seafarers Support website governed by the MNWB, our use of emails, the Seafarers Support Helpline and any other methods we use for collecting information. It covers what we collect and why, what we do with the information, what we won’t do with the information, and what rights you have.

What information we collect and why?

We will only ever collect the information we need – including data that will be useful to help improve our services. We collect two kinds of information: